RSA Community Status

Some customers are receiving multiple email notifications for published advisories

Identified - A fix for the issue has been developed and will be deployed on Thursday, April 17th. This fix is expected to fully resolve the issue where multiple email notifications are sent for the same advisory.

We appreciate your continued patience while this work is being performed.
Apr 14, 2025 - 13:49 EDT

Investigating - A known issue is occurring where a subset of customers are intermittently receiving multiple email notifications when an advisory is published on the RSA Community. RSA is actively working to identify the root cause of this issue in order to resolve it as quickly as possible.

Any user who no longer wishes to receive email notifications from the RSA Community can unsubscribe by following the instructions in this article: https://community.rsa.com/s/article/How-do-I-unsubscribe-from-RSA-Community-email-notifications

We apologize for any inconvenience that this issue may cause.
Apr 01, 2025 - 15:48 EDT

Registration Portal Operational

Single Sign-On Operational

RSA Community Degraded Performance

Advisories Operational

Case Portal Operational

Core Website / Platform Operational

Discussion Forums Operational

Documentation Operational

Downloads Operational

Email Notifications Degraded Performance

myRSA Operational

Core Website / Platform Operational

DLC Token Portal Operational

Core Website / Platform Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

Scheduled maintenance to launch the new customer/partner SSO implementation

Completed - The scheduled maintenance has been completed.
Apr 17, 15:00 EDT

Update - The RSA Registration Portal (enroll.rsasecurity.com) website changes are now complete and new users are once again able to register successfully. The Forgot Password page (https://enroll.rsasecurity.com/#/form/forgotten) on the RSA Registration Portal is also working as expected.

The only remaining deployment task that is still in progress is related to the user provisioning as part of the order processing flow, which will be completed shortly.

Thank you for your continued patience during this process.
Apr 17, 13:35 EDT

Update - The RSA Community (community.rsa.com) website is now fully updated with the new SSO system and is working as expected for all users: customers, partners, and RSA employees.

The RSA Partner Portal (rsasecurity.my.site.com/partner) website changes are also complete and logins are working as expected for partners and for the RSA employees who have access to the portal.

The RSA Registration Portal (enroll.rsasecurity.com) website changes are still actively being deployed and all registration attempts at this time will fail until the deployment is complete. Please avoid attempting to register until this deployment is complete.

Thank you for your continued patience.
Apr 17, 11:41 EDT

Update - The myRSA (my.rsa.com) website has been fully updated to use the new single sign-on (SSO) system, and users can resume using the website.

The RSA Community (community.rsa.com) website has also been updated with the new SSO system and is working as expected for customer and partner users. However, the login functionality for RSA employees is still being deployed and employees are not currently able to log in successfully.

The RSA Partner Portal (rsasecurity.my.site.com/partner) website changes are being actively deployed now and will be completed shortly.

The RSA Registration Portal (enroll.rsasecurity.com) website changes are also being actively deployed at this time, and any registration attempt that occurs during this time will fail. Please avoid attempting to register until this deployment is complete.

Thank you for your continued patience.
Apr 17, 11:04 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 09:00 EDT

Scheduled - RSA is pleased to announce that the existing single sign-on (SSO) experience for the RSA Community, RSA Partner Portal, and myRSA will be replaced with the best-in-class RSA ID Plus platform. This will provide a more modern experience for customers and partners who are logging in to these portals. More information can be found in the following advisory: https://community.rsa.com/s/article/REMINDER-Upcoming-RSA-Authentication-Change-Action-Required

During this maintenance window, users may be temporarily unable to log in to the myRSA (my.rsa.com) website. New users may also be temporarily unable to register for a new account on the RSA Registration Portal. (enroll.rsasecurity.com)

We appreciate your patience as we perform this work and we are excited for you to experience this new single sign-on functionality.
Apr 14, 14:00 EDT

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

Scheduled Maintenance for myRSA

Completed - The scheduled maintenance has been completed.
Apr 14, 17:03 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 16:33 EDT

Scheduled - The myRSA (my.rsa.com) website will be undergoing scheduled maintenance to update its certificates. This will be a brief maintenance window, but the website may be temporarily unavailable intermittently during this time.

We apologize for any inconvenience this may cause and appreciate your patience.
Apr 14, 16:32 EDT

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.